Email marketing has established itself as a pillar of internet marketing, with SaaS and eCommerce businesses alike relying on it as a method for converting clients and building traction.
While 2020 was a turbulent year for business, it reintroduced email to the forefront of digital marketing initiatives (Source BillLentis.com) and elevated it to a critical tool for interaction.
As more people shop online, there is an increased need for digital engagement and connection, and email marketing is an excellent way to do this. Combining personalization and automation enables you to develop a plan that speaks directly to your customers while maximizing your return on investment (ROI).
Email marketing is particularly useful in a remote work setting because it can advertise items, communicate your brand’s values, and distribute newsletters. Emails can reach thousands of individuals with the press of a button, which is why it’s critical to priorities email list creation.
Subscribers to your mailing list will enhance organic traffic to your site and give you an easy way to measure consumer interaction data.
As we approach 2022, it’s evident that email marketing will become a primary emphasis for many firms, and it should be for yours as well! Create an email marketing strategy, and you’ll notice an increase in engagement and conversion rates.
As this is a team endeavor, ensure that you brief all personnel on your new plan so that departments can collaborate seamlessly. Consider utilizing an internet-based phone to assist in streamlining conversations between departments.
Maintain a competitive edge by coming prepared with a 2021 plan that incorporates the newest trends and advancements. Here are the latest email marketing trends for 2021 that you may incorporate into your approach.
Email Marketing Personalization
Customers want to feel more than simply another cog in the machine; they want to feel valued by the businesses in which they invest. One issue that can arise with email marketing is the lack of personalization that automation entails. Rather than that, a crucial trend to follow is integrating robotic process automation and artificial intelligence to develop tailored emails that communicate directly to your consumers.
This entails utilizing automation and artificial intelligence to send customized emails to a subset of your audience. Analyze your customers’ purchasing habits, open rates, and preferred items or services to craft an email that responds to those behaviors.
Perhaps some customers tend to abandon their carts before making a purchase? Your customized email would emphasize this point in this situation, including a helpful reminder with call-to-actions alongside your content.
The fundamentals are critical in personalization, so always include the customer’s name and consider including a unique greeting.
Although it appears to be a lengthy process, personalization can be automated; you simply need to establish the groundwork. Conduct an analysis of consumer behaviors and preferences for each target segment and create a series of template emails based on your findings (remember to include each customer’s name in this process). Once this is accomplished, you may relax and let automation take care of the rest!
Emails With User-Generated Content
Including user-generated content in your emails is one of the simplest methods to increase organic traffic and conversions. Users are more likely to trust a service or product if they see favorable customer feedback from a diverse group of people – boosting their likelihood of converting into a paying customer!
The benefit of user-generated material is that it is completely free and can be shown and used in your communications. Consider including customer reviews, poll results, or photographs of your customers using your products/services in your emails beside a convenient call-to-action button to build trust.
Additionally, you may produce additional user content via your emails – simply include a call to action to complete a survey or poll so that you can quickly gather the data the following time. If you have a sizable social media following, encourage your followers to tag you in images of themselves enjoying your product or service. This type of information is both current and cost-effective, so make use of it!
Creating Emails That Are Privacy-Friendly
Customers are more concerned than ever about their privacy and the way their data is handled. To earn their trust and loyalty, you must go beyond ensuring PCI compliance and GDPR compliance. Make privacy a priority in all of your email communications to guarantee that you are achieving their expectations.
This requires a continuous study of data privacy legislation and maintaining open communication with customers. Utilize your emails to inform customers of forthcoming data privacy developments and demonstrate how you protect their information. This also contributes to a positive image of your company’s ethics.
Take cautious not to fall victim to the trap that Amazon created with its latest ‘dark pattern’ issue. The company has faced legal difficulties implementing a design that made it harder for users to cancel their subscriptions. The findings indicated that canceling required paging through an excessive number of pages and being repeatedly confronted with warning signs.
Avoid this blunder by making canceling a simple process for clients – this is especially critical for mailing list subscribers. Additionally, this will allow for a refresh of your subscriber list, ensuring that you maintain just the most engaged subscribers.
Finally, some reflections
The email marketing trends shown above reflect the channel’s extraordinary resilience to change, as well as its capacity to adapt to consumers’ ever-changing needs in an increasingly dynamic digital context.
Additionally, 2020 demonstrated that not everything in life is as predictable as we would want. However, armed with these important email marketing trends for 2022, we hope you can maximize your use of email marketing across your digital marketing plan in various ways.
Finally, I’d want to use this occasion to express my gratitude to all this year’s authors – whose experience is more vital than ever in these trying times – and to wish both contributors and readers a prosperous 2022.
More ways to convert email marketing campaigns here.